Once you place your Black Camel Spices order, please allow 1-2 days business days to get your order processed, perfectly packed, and into the hands of the shipping carrier. Once processed, ground shipping averages 2 - 4 business days.

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If your order does not arrive within this timeframe, please contact our customer service team at blackcamelspice@gmail.com so we can make sure that your package successfully arrives.

 

Shipping to PO Boxes

We do not ship to PO Boxes

 

International Orders

We are currently not shipping internationally.

 

Expedited Shipping

For 2-Day Expedited Shipping, please allow one additional day for processing time. Note that orders are processed and shipped Monday through Friday 9 am-5 pm EST.

 

Tracking your shipment

Upon shipment, customers will receive an email confirmation containing the tracking link.

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Delivery Disputes: If your tracking shows that your package has been delivered but you haven't received it, please file a claim with the carrier. Once the investigation is complete, email us at blackcamelspice@gmail.com with the claim results and claim number. Upon receipt, we will review the case and issue a refund if  applicable. All claims will be verified with the carrier.

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"NOTICE TO CUSTOMERS – Because a food manufacturer may change the ingredients and nutritional content of its food products without our knowledge, we cannot guarantee the accuracy of the nutritional values, allergens, or ingredients of each food item.  Please keep in mind that some of these ingredients may have been made in facilities that contain other allergens."

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